Accelerate time to market with Salesforce Data Cloud 

The ability to pivot a strategy or launch new products and services quickly has never been more important for businesses. The landscape changes so quickly that if you can’t shorten time to market, you risk losing revenue. But creating new experiences or messaging that will resonate with your customers requires data, and organizing that data in a way that complies with privacy laws while still empowering your business takes expertise and the right set of tools. The Salesforce Customer 360 platform, powered by Data Cloud, is exactly the solution for creating experiences sure to have a high ROI while shortening time to market.  

Customer data platform powered by AI

As more companies shift towards controlling their own data rather than outsourcing those responsibilities, they’re discovering a simple truth: There’s a lot of customer data to keep organized. Knowing what data is the most useful for your needs, what is safe and legal to store, and most importantly what to do with the data once it’s been collected is the struggle for many companies.  

Salesforce Data Cloud is powered by Einstein AI. In addition to being able to process large amounts of data almost instantly, having a data platform powered by AI means being able to automate any business process and reduce manual tasks, saving money and reducing TTM.  

In addition to the right tools, having an implementation partner who understands the complexities of working with data is crucial. The Salesforce Data Cloud provides data ingestion, consent management, profile unification, segmentation, activation and AI insights in one solution. Valtech’s long standing and strong relationship with Salesforce allows us to align with product teams and have a view on roadmap developments which allow us to act fast when “Bring your own AI” and product enhancements are released. Without an implementation partner like Valtech with expertise in all those functionalities, getting the most out of your Salesforce CRM can be expensive and difficult.  

Using data to change brand/customer relationships

The relationship between customers and brands has to continue to evolve to remain profitable in a changing shopping landscape. The core of making these changes rests in removing silos and ensuring all customer data is accessible to the teams that need it. Anyone looking to advance their relationship with their customers will need a partner with a strong understanding of best practices around gathering and applying customer data.  

As a Salesforce Summit Partner, Valtech relies heavily on our Salesforce experts for insights into the future of first party data and how it can properly be used to enhance the experiences brands deliver to their audience. Our experts have a proven history of exploring the topic of how Salesforce Data Cloud helps to navigate the world of changing customer behavior. When choosing a digital partner, one with experience of digital transformation with customer data at the heart of it and knowledge of the current state of your industry is crucial.  

Benefits of de-siloed data with Salesforce

Teams everywhere are being asked to do more with less. From launching new products to creating the marketing campaigns to support those releases, teams are expected to find success without timely access to the needed data. Through Salesforce Data Cloud, brands are better able to connect with customers through a unified data solution that grants access to the needed data by the appropriate teams at the time they need it, allowing data-led solutions to be implemented more quickly.  

Given Data Cloud’s native integration with the Customer 360 platform, all of your teams will have access to the data needed to fulfill their roles at their fingertips at all times. As a unified data solution, Data Cloud collects customer data from all your varied touchpoints whether it’s external data from your website, mobile app, and end products, or internal data from your Salesforce orgs. 

May making full use of the Salesforce Data Cloud, you’ll be able to: 

• Reduce costs 

• Einstein's AI-powered predictions, recommendations, and insights use real-time unified profile data to personalize every customer experience without buying additional products or tools. 

• Increase productivity  

• Connecting real-time data with Salesforce Flow automates simple business processes and reduces manual tasks.

• Reduce time to market 

Low-code app development means you can go to market in weeks rather than months.  To enjoy these and other benefits of the Salesforce Customer 360 Platform, and to help your data better work for you, reach out to Valtech’s Salesforce experts today!