Contate-nos

Setor público

Colaborando com você para transformar nosso setor público

Temos uma reputação de excelência como parceiro responsável. Veja como a Valtech pode ajudá-lo a melhorar e otimizar as experiências e os resultados do serviço público.

A young woman stands outdoors, focused on her smartphone while interacting with an electric scooter or bike, likely using an app to unlock or navigate it. She is dressed casually in a white tank top and jeans, with long, wavy hair. The background features a modern urban setting with beige buildings and greenery, suggesting a relaxed city environment. The image highlights the use of technology for convenient urban mobility.

Com mais de duas décadas de experiência na criação e suporte de serviços digitais e de dados eficazes do setor público, a Valtech sempre foi um parceiro do setor público em que você pode confiar.

Com a aquisição da Kin + Carta, que foi classificada como a sexta empresa de tecnologia de crescimento mais rápido no setor público do Reino Unido na Tussell e na prestigiosa lista Tech200 da techUK, solidificamos essa reputação.

Ajudamos os clientes a enfrentar os desafios e oportunidades da experiência do cidadão, inovação de serviços e tomada de decisão baseada em dados. Com 40 avaliações de serviço bem-sucedidas aprovadas e uma série de prêmios recebidos pela eficácia dos serviços que prestamos, a Valtech tem a experiência, flexibilidade e rigor para entregar e transformar de maneira suave e eficaz.

Entendemos que entregar uma transformação digital exemplar não é apenas uma questão de tecnologia. Trata-se de transformar a forma como prestamos serviços públicos para resolver todo o problema para os cidadãos, nossas instituições e nossa sociedade.

Conquistamos uma reputação de excelência como parceiro responsável. Somos conhecidos por nossa qualidade, valor e abordagem colaborativa. Somos um parceiro de longo prazo, capaz de entender as necessidades humanas e fornecer serviços que melhoram a adoção digital e, em seguida, continuar melhorando e otimizando a experiência, o serviço e os resultados.

  • A young man with a beard is sitting on public transportation, wearing large white headphones and looking thoughtfully out the window. He is dressed casually in a brown jacket, and the soft light from outside highlights his profile. In the background, other passengers are visible, some standing and others seated, creating a typical busy public transit atmosphere. The image conveys a sense of calm and reflection during the commute, with the man enjoying music or a podcast through his headphones.
  • A woman wearing sunglasses is sitting in the back seat of a car, reaching for the wheel of a folded wheelchair next to her. She is dressed casually in a gray sweatshirt and appears relaxed. The car door is open, allowing sunlight to fill the space. The image highlights independence and mobility, showing the woman comfortably managing her wheelchair while traveling. The interior of the car is practical and functional, supporting her needs.

Um parceiro de transformação digital para o mundo real

No mundo real, você não precisa de grandes promessas sobre transformação ou dos intermináveis estudos de escopo que as acompanham. Você precisa de progresso. Ao combinar profundo conhecimento do setor, excelência em pesquisa de usuários, inteligência de dados, engenharia de classe mundial e entrega perfeita, estamos nos preparando para provar por que é hora de uma nova abordagem para progredir.

A parceria com a Valtech para projetos do setor público significa:

  • Não somos apenas um fornecedor. Somos um parceiro. Trabalhamos ao seu lado, desenvolvendo e aumentando o conhecimento e a confiança de suas equipes com metodologias testadas e comprovadas para transferência de conhecimento.

  • Manter os usuários no centro da experiência digital. Da descoberta ao alfa, beta e ao vivo, pesquisamos, envolvemos e ouvimos os usuários em todas as etapas.

  • Conformidade com os padrões governamentais. Testamos a qualidade em todas as etapas para exceder os padrões de serviço exigidos, para que você possa ter certeza de que seu projeto será aprovado todas as vezes.

  • Criatividade e inovação. Compatível não deve significar maçante. Nossas equipes estão comprometidas em conhecer o ser humano por trás do usuário para que possamos atender às suas necessidades individuais e criar prazer, mesmo nos serviços mais mundanos.

How we can help you with your challenges

A man with curly hair is engaged in a discussion, holding a pen in his hand while speaking. He is wearing a checkered shirt and sitting in an office environment, with shelves of books and documents behind him. Sunlight is streaming into the room, casting soft shadows, creating a warm and professional atmosphere. The man appears focused, gesturing as he talks, likely in the middle of a meeting or collaborative discussion. The image emphasizes communication and engagement in a work setting.
Effective industry regulation

New tools, services and applications to help regulatory bodies to manage their business more effectively.

A man and a woman are working together, focusing on a whiteboard or screen in a collaborative environment. The man is pointing at something on the board while the woman observes intently. Both are dressed in professional attire, with the woman wearing earrings and having long, dark hair. The image captures a moment of concentration and teamwork, with both individuals engaged in problem-solving or strategizing. The scene emphasizes collaboration and attention to detail in a professional setting.
Data improvement and organization

We work with clients’ data to organize it and improve it to enable data-driven decisions and actions.

A woman wearing glasses and a checkered blazer is sitting at a desk, deeply focused on her work on a desktop computer. She rests her chin on her hand as she concentrates on the screen. The room is dimly lit, with soft lighting creating a calm and professional atmosphere. A notebook with handwritten notes is open on the desk next to her, indicating that she might be taking notes or referring to information. The image captures a moment of focused productivity in a work setting.
Grant application service builds

New builds of services that enable citizens or organizations to apply for government funding.

A young person with short, curly hair is lounging on a sofa, wearing bright yellow and blue headphones while watching something on their smartphone. They are smiling slightly, engaged in the content on their device. The person is holding the phone with a sleek black prosthetic hand, highlighting the use of assistive technology in everyday life. They are dressed casually in a striped shirt, and the setting is comfortable and relaxed, with soft lighting and a cozy atmosphere. The image emphasizes the seamless integration of technology in enhancing accessibility and entertainment.
Benefits application service builds

New builds of services that enable citizens or organizations to apply for government services or benefits.

A man with long dreadlocks is sitting on a train, smiling as he looks at his smartphone. He is wearing headphones and a casual plaid shirt, enjoying content on his phone during the ride. Next to him is a large backpack placed on the seat. The background shows a train station platform through the window, with the train in motion. The image conveys a relaxed and pleasant travel experience, with technology and entertainment making the journey enjoyable.
Licence application service builds

New builds of services that enable citizens or organizations to apply for licenses.

A woman is actively speaking and gesturing with her hands during a meeting, engaging her colleagues in a discussion. She is seated at a conference table with two other people, one of whom is taking notes. The group is dressed in business attire, and the setting is a modern office with glass walls and a large screen in the background. The woman appears confident and expressive, leading the conversation. The image highlights teamwork, communication, and collaboration in a professional environment.
Implementation of new policy/legislation

Providing guidance and consultancy using our previous experience to help departments implement new initiatives.

Two workers wearing bright yellow safety jackets and protective glasses are seated at a desk, working with computers and technical equipment. One of the workers is pointing at a monitor, explaining something to the other, who is focused on the screen. On the desk, several cables and devices are connected to the computers, suggesting they are involved in a technical or engineering task. The image conveys teamwork and problem-solving in a highly specialized and safety-conscious environment.
Streamlining to save caseworker time

Rationalization of information feeds, processes and systems to reduce time taken processing cases.

A man with glasses and a neatly trimmed beard is sitting in an office, focused on his work on a computer. He is wearing a light brown shirt and is seated in a comfortable white office chair. The lighting is soft, and the background is slightly blurred, with office supplies and shelves visible in the distance. The man appears thoughtful and concentrated, possibly analyzing data or working on a detailed project. The image captures a moment of focus and productivity in a modern office environment.
Making sense of complexity

Helping clients find a way forward within multiple options, data sources, stakeholders and requirements.

Two women are sitting side by side on public transportation, both focused on their smartphones. The woman on the left, wearing a beanie and a black jacket, is holding her phone with both hands. The woman on the right, in a teal jacket, is also engaged with her phone, looking down at the screen. The atmosphere is quiet and reflective, as both individuals are absorbed in their own devices. The setting is inside a train or subway car, with the city passing by outside the window. The image conveys the modern-day experience of commuting with technology.
Running services when live

Support, maintenance and continuous improvement of services that have passed through beta assessments and are live.

A young woman is smiling warmly at the camera while sitting at a dinner table with her family. She is wearing a black shirt and gold earrings, and her hair is tied back with a patterned scarf. In the background, other family members, including a young boy and an older man, are also smiling and enjoying the meal. The table is set with plates of food, drinks, and a candle, creating a cozy and welcoming atmosphere. The image captures the joy of shared moments and connection during a family gathering.
Building communities around services

Looking beyond digital to the community of people or stakeholders who use them, building links and encouraging discussion.

A group of professionals is walking down a city street. One man in a business suit is carrying a helmet and walking with purpose, while another man walks with a folded bike. A woman pushes an electric scooter as she walks, and another woman is checking her phone as she keeps pace with the group. The urban environment is modern, with sleek buildings and greenery lining the walkway. The image captures a mix of personal mobility options and professional life in a bustling city, highlighting sustainable and efficient urban commuting.
Engaged users or customers

Build better and more fulfilling relationships with users and customers, enabling ongoing valuable contact.

organização baseada em dados

A Ofgem veio para a Valtech para ajudá-los a se tornar uma organização liderada por dados e para permitir que o setor de energia também se transformasse. Nós os ajudamos configurando uma troca de dados e um hub de dados para permitir que eles gerenciem dados regulatórios em todas as funções operacionais. Isso agora permite que eles tomem decisões regulatórias em questão de dias, em vez de semanas. 

"Eu só sabia que a Valtech era uma parceira de confiança, eu confiava no trabalho que eles tinham feito antes, no profissionalismo deles e quando eles foram selecionados para trabalhar nisso, eu não tive dúvidas. O gerenciamento da entrega, a pesquisa de usuários, os desenvolvedores, tudo que vem junto, além do desafio que eles superaram para me provar que, às vezes, nenhuma jornada é suave, mas quando as coisas ficaram difíceis, a Valtech foi uma verdadeira parceira e um real apoio para mim." 

Sarah Cox, COO da Ofgem 

Please accept marketing cookies to watch this video.

The Blue Badge team at Valtech have worked hard to fully understand the needs of the real people who use the Blue Badge Digital Service, both citizen users of the Blue Badge scheme and local authority administrators, and balance these with the legal requirements set out by the legislation governing the scheme. They have continually sought to put Blue Badge applicants at the heart of the service to ensure that the online application process, and the badge management system, continue to work in the best possible way for all who need to use them.

— Diana Guerra, Head of Blue Badge Policy

dimensionamento para o futuro

Executamos o multipremiado serviço Blue Badge para o DfT.  Levamos o projeto de ponta a ponta. Tendo começado com a modernização de sua aplicação, agora gerenciamos o serviço. No geral, o projeto de modernização economiza £ 4,75 milhões por ano, e nosso gerenciamento do projeto permite que a equipe da DfT se concentre no que realmente importa para eles. 

Trabalhamos com uma ampla gama de soluções de tecnologia e provedores de hospedagem e trazemos nossa vasta experiência de design e entrega de serviços digitais para mantê-los. 

 

Garantimos que suas exigências sejam atendidas identificando os principais requisitos de serviço. Ao seu lado, desenvolvemos um Acordo de Nível de Serviço detalhado, com KPIs mensuráveis, o que garante que o serviço tenha sempre o melhor desempenho. 

Veja o que fizemos no Setor Público

Whitepaper

Empower your business with personalized customer experiences

Case

DWP

Insight

The Future is Smart Roads: Transforming Transportation

Whitepaper

Maximize Discoveries and Alphas with Disruptive Thinking
Descubre mais em nosso Content Hub

Contate-nos