Building future-ready financial services

Welcome to a new era of digital industrialization

24 Pages

20 Minutes reading

A multi-page presentation mockup showing various screens with text about building future-ready financial services. The screens highlight key themes such as hyper-personalization, autonomous finance, and strong data foundations, with a central image of a woman working on a laptop.

Become a financial services changemaker.

The shift to always-on digital transformation has seen an entire industry grow up ‌around it.

Financial services firms today have access to an industrialized set of platforms, products, tools, frameworks, consultancies and cloud offerings.

But how can you drive impactful innovation while navigating constant change?

In this guide, we explore the impact of digital industrialization on the future of financial services, sharing the insights and tools you need to lead — rather than follow — the pack.

Key takeaways

Digital businesses are industrializing

The era of digital transformation is shifting into digital business industrialization as firms mature and scale their digital efforts to achieve faster outcomes and decentralized operations.

The power of service design thinking

By thinking of your business in terms of frontstage (customer), backstage (staff), and behind-the-scenes (management), you can optimize your business operations and enhance customer experiences.

AI growth relies on strong data foundations

Robust data foundations are the only way to scale AI sustainably and profitably. Without a strong foundation, you cannot take advantage of AI or machine learning.

The time to industrialize is now. By making change a priority you will be well-placed to take advantage of new technology innovations that will be key to leading the way in an ever-evolving financial services market.

— Jared Johnson, who became Director of Digital Strategy at Kin + Carta in 2022. Valtech acquired Kin + Carta in April 2024.

Become a financial services changemaker

 

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