2024 Leadership Priorities in Tech: Retail & Distribution

22 Pages

18 Minutes reading

A multi-page mockup of a presentation or digital transformation report. The slides feature various topics, including digital transformation, leadership priorities in tech, and addressing tech anxiety in retail and distribution. One page shows a bar chart, while others highlight retail transformation strategies and technology adoption. The visuals are clean and professional, with a dark green and white color palette. A central image on one slide shows a woman inspecting clothing in a retail environment.

Retail and distribution businesses can’t afford to stand still. Our global survey found that the vast majority of retail and distribution leaders believe digital transformation is key to keeping up with ever-evolving consumer expectations.

But alongside a clear focus on digital innovation, we identified a worrying trend — tech anxiety. 94% of retail executives believe tech anxiety levels are high among senior retail leaders.

In this retail-focused report, we look at retail leaders’ priorities and how they are overcoming anxiety to drive meaningful digital change across their organizations.

Retail leaders are accelerating transformation despite growing tech anxiety

87%

Of retail leaders have a business transformation strategy

89%

Of retail leaders say digital transformation investment is needed in the next year

No. 1

AI and machine learning is the top priority for future investment

 

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