Patient experiences are increasingly shaped by how effectively healthcare providers connect relevant content to the right users.
To better understand how consumer healthcare providers are tackling these challenges and capitalizing on new opportunities, we spoke to four industry thought leaders who are on the front lines of digital transformation.
Alongside those interviews, we conducted our own crucial quantitative research from 200-plus IT and marketing leaders.
In this report, we outline these expert insights and explore the vast potential of new digital practices in elevating patient experiences and outcomes.
What you will learn
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How digital leaders in healthcare are finding ways to balance data collection with patient privacy concerns and regulations. When patients feel they’re data is being handled responsibly, they are likelier to remain loyal their healthcare provider.
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How technologies are converging to revolutionize the way patients navigate care options and find doctors who can help them.
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Why the healthcare brands with mature, well-thought-out digital content strategies are the ones capturing mindshare and redefining customer expectations.
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Shape patient experiences today and tomorrow
For providers, emerging digital solutions provide an opportunity to better meet patient expectations while mitigating the growing impacts of staff shortages and rising operational costs.
But organizations must focus on specific key areas that will shape patient experiences. Download the report now to get the full picture of what those key areas of focus are.