Microsoft

Valtech and Coveo

As a Coveo Partner, Valtech has trained and skilled experts to help you search, organize data and to deliver more personalized experiences for your customers, partners and employees.

Why Valtech

Coveo is designed to pair perfectly with a number of different platforms. Among them are Salesforce and Sitecore. With a long track record on Sitecore and Salesforce Commerce Cloud, Valtech is uniquely positioned to help your organisation create business value through your Coveo integration.

Valtech has been in partnership with Coveo since 2017, and in that time, we’ve worked hard to maximize Coveo’s capabilities for a number of different clients. While migrating AO Foundation’s Surgery Reference website to Sitecore, Valtech developers integrated Coveo into the platform, and even created a new functionality to import Word documents directly into the platform. With Valtech, you’re sure to get the top expertise while also delivering solutions our clients didn’t know existed.

About Coveo platforms

Pioneers in cloud-based AI-powered search and recommendations, Coveo’s mission is to transform their customers business by helping their organization deliver more personalized experiences at scale, by ensuring that every customer, partner and employee has contextually relevant information at every touchpoint of their journey.

Coveo Search & Relevance Platform is a modular enterprise search technology that can index information stored in diverse repositories throughout your company, perform usage analytics and metadata enrichment on the indexed content, and make the content findable through search-driven interfaces.

Coveo is also designed to seamlessly integrate into other programs you’re already using. Coveo for Sitecore is an integrated website search product to be used in conjunction with Sitecore's Customer Experience Platform. Coveo for Salesforce is a machine learning integrated CRM search product to be used in conjunction with Salesforce.com Service Cloud, App Cloud, and Communities Cloud. And Coveo for Microsoft Dynamics 365 offers Coveo’s AI-powered capabilities directly within Microsoft Dynamics’ built-in global search box.

Reference

Valtech is leading the way helping its clients innovate, grow and deliver engaging digital experiences. Valtech’s strong team of technology, business and creative experts are un-matched in finding ways for companies to capitalise on opportunities brought about by data and AI, and applying the Coveo Experience Intelligence platform. With digital transformation driving new ways of doing business, this strategic global partnership accelerates and further enhances the value we deliver to customers around the world and across industries to bring rich, relevant and contextual content to every interaction using Coveo.

- Marie-Michele Caron, Vice President, Global Alliances, Coveo

30-minute discovery call: Discover the true value of Azure OpenAI

Generative AI is the hottest topic among business leaders today. While it promises to boost efficiency, spread expertise, improve the customer experience and deliver many other benefits — how do you separate the hype from the true value assistive generative technology can bring to your organization?

The challenge

Before you embark on your AI journey, it’s important to consider issues such as these:

• Do you have AI-ready data foundations and governance in place?

• Are your people and processes ready to support new ways of working?

• What AI safety, ethics and guardrails do you need?

• How do you determine the viability and value of projects?

• How do you align AI initiatives with your broader data strategy?

Our approach

A no-cost, 30-minute Azure OpenAI discovery call. 

In just a half hour, we’ll answer your questions about generative AI and help you separate fact from fiction. Together, we’ll determine whether our Azure OpenAI opportunity assessment, outlined below, is a practical way to explore what’s possible for your organization.

Our Azure OpenAI opportunity assessment is designed to help you accelerate toward your automation goals and gain an understanding of how to use generative AI in a safe, effective way.

Here’s how this collaborative two-week engagement is structured:

Step 1: No-cost, 30-minute discovery consultation

• Answer your questions about generative AI

• Determine whether our generative AI opporunity assessment is right for your business

Step 2: Week 1: Initiate

• Generative AI overview briefing, including a state-of-world summary and an Azure OpenAI briefing that explores integrations with Power Platform, Dynames, Azure and the CDM

• Stakeholder interview

• Identification and prioritization of challenges, opportunities and scenarios

Step 2: Week 2: Discovery

• Benchmark current organizational knowledge

• Map initiatives and opportunities that may impact sustainability targets

• Half-day executive workshop to report out and iterate a near-term AI strategy and roadmap

Outcomes

• Generative AI assessment specific to your organization

• Executive data strategic opportunity recommendations for Azure OpenAI, product concepts and roadmap

Schedule your Azure OpenAI discovery call today

Contact us

Use cases

Azure OpenAI Service understands and generates natural language for a variety of use cases based on text or dialogue, while taking into account these key considerations:

• Maintaining control of your data

• Using safe, explainable, state-of-the-art AI models

• Integrating with existing apps and platforms

Enterprise use cases

• Enterprise search across all content

• Acquire knowledge and domain expertise

• Research and summarize documents

Brand and customer service use cases

• Next-generation conversational retail

• Next-level pre- and post-sale customer service interactions

Learn how to use Azure OpenAI for maximum business impact

Contact us

20-minute discovery call: Power up your enterprise with cloud-scale analytics

Enterprises are grappling with how to manage large data volumes and optimize data management and analytics processes. Traditional approaches can no longer keep pace with the increasing complexity of data sources and the need for real-time insights — and there’s a lot of uncertainty about how to scale without increasing complexity.

The issues aren’t necessarily about the data itself. They relate more to what’s happening around the data:

• No central view of data assets, their location, ownership, meaning or value

• Lack of detailed documentation about the data contained within various platforms

• Inability to achieve compliance with industry standards, regulations or laws

• Limited understanding of data quality, and the impact of poor data quality on operational processes and business decisions

Book your cloud-scale analytics discovery call today

Contact us

Our solution

A no-cost, 20-minute cloud-scale analytics discovery call.

Our experts are ready to guide you in defining your goals and making smart decisions about cloud-scale analytics. In just 20 minutes, we’ll discuss your challenges and priorities, then see whether our one-day data awareness workshop is the practical next step.

Cloud-scale analytics provide seamless scaling; facilitate governance; and empower data scientists, engineers and business users to access and use these tools to drive efficiency, reduce costs, improve conversion and create a competitive edge.

Through our expertise in all things data, we help organizations like yours design modern Azure-based data foundations and ecosystems that support real-time analytics, machine learning and AI-driven insights. We have been working with Microsoft Fabric since it was in Preview and are uniquely equipped to determine if your organization can benefit from it.

Phase of engagement

Our data awareness workshop is designed to help you explore how to modernize your approach to data management and transition to a cloud-scale analytics model that delivers new value opportunities.

Step 1: 20-minute discovery call

Consultation: is the data awareness workshop right for your business?

Step 2: Data awareness workshop

One-day engagement

• Industry success. Present industry use case and examples. Explore how the case study examples inspire new ideas. Understand how Microsoft Data Platforms, including Microsoft Fabric, support these case studies.

• Product thinking. Understand the 12 factors of an operating model that considers data products. Map your business to the 12 factors to identify tangible improvements.

• Your data products. Collaborative explore the value of your data, identify new uses for it and opportunities to improve customer experiences, reduce costs and make more effective decisions. Build a roadmap to get you heading in the right direction.

Outcomes

• An understanding of how industry leaders are using data management and governance processes as a value accelerator

• A data product canvas for one or more of your high-value data assets and a high-level roadmap detailing the action necessary to achieve the value outlined

• An Azure blueprint that clearly describes how each component of the Azure data ecosystem can support your data product roadmap

• An understanding of the different ways Valtech can support the evolution of your data and your overall enterprise data maturity

• An understanding of what product thinking or product management means in relation to data and a step-by-step guide for how to establish an operating model that supports data products

Schedule an intro call to get started on your cloud-scale analytics journey

Contact us

Microsoft DevOps at Valtech

Valtech’s Microsoft-certified Azure DevOps consultants can help design your optimal DevOps business solution — on premise, in the cloud, or both. 

We can work with you to build the DevOps architecture designed for your specific needs. Examples include:

• Software organizations needing to scale while maintaining a high quality of service 

• IT decision-makers considering a move to Azure DevOps

Increase developer agility and the speed of operations by giving your entire dev team the ability to quickly turn company vision and goals into expedited and improved products.

Discover how to develop faster, deploy continuously and secure your software with Azure DevOps and Github.

We have extensive experience in our DevOps practice, which provides maturity assessments, training and enablement using Microsoft’s rich set of tooling and frameworks.

The right service for you

We provide a range of services that can be tailored to your specific needs. But what do you actually need? Some of the most common scenarios are:

DevOps culture

When transitioning to a DevOps culture, organizations must change their traditional methods of operating and their mindsets.

Generally, in a DevOps culture, both development and operations teams work collaboratively through frequent communication, breaking down traditional silos.

In some organizations, DevOps engineers may do both development and operations work. They always share the responsibilities with other teams, considering the entire development lifecycle. These engineers aim to increase the productivity and the quality of service to deliver the maximum value to their customers.

DevOps practices

Of course, DevOps isn’t only about communication and collaboration. DevOps best practices are aimed at helping you release software frequently, securely and with the highest quality. Prioritizing high efficiency, DevOps encourages the widespread use of automation tools to replace complex and error-prone manual tasks.

Embrace generation intelligent with the people who can make it happen for your organization

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Microsoft Sustainability Manager: Using data to decarbonize

Climate change isn't just an environmental issue. It's a social, economic and moral challenge that demands a multifaceted response.

As organizations are pressured to accelerate their sustainability journeys and achieve net-zero goals, they should look to Microsoft Sustainability Manager to accelerate their ambitions. 

Measuring your environmental impact can be a complex undertaking, requiring the collection and analysis of data across the entire supply chain. By leveraging AI and advanced analytics, MSM enables organizations to gain insights into their environmental footprint, identify areas for improvement and implement data-driven strategies to reduce impact.

Get ahead with expert guidance on Microsoft Sustainability Manager implementation

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Why Microsoft Sustainability Manager?

Microsoft Sustainability Manager (MSM) unifies data intelligence to help organizations efficiently monitor and manage emissions. It helps organizations make informed decisions, streamline their sustainability efforts, and accelerate environmental performance. 

Valtech is Microsoft’s go-to implementation partner with the highest number of MSM-certified engineers on hand to support you with onboarding and managing the tool.

The benefits of Microsoft Sustainability Manager

Comprehensive reporting

Complete and accurate account of scopes 1, 2, and 3 emissions to meet upcoming requirements.

Real-time snapshots

Access your emissions data at all times then react and iterate to reach net-zero faster.

Data that drives action

Identify high-emissions areas across your value chain to understand the areas of opportunity.

Established, tested and trusted

Valtech and Microsoft sustainable solutions can help your company deliver on sustainability and business value — driving impact and innovation across your value chain.

Learn more about our sustainability assessment

Want to meet your carbon goals and deliver on sustainability?

Contact us

Half day: OpenAI readiness workshop

Unlock the potential of AI innovation and efficiency for your company with our comprehensive workshop focused on Azure OpenAI.

As a leading solution in the AI landscape, Azure OpenAI has the power to transform your business. Our workshop is designed to help you harness its capabilities to drive innovation and enhance efficiency.

If you're seeking a clearer understanding of how AI can truly benefit your organization, grappling with the intricacies of OpenAI and its potential risks, or brimming with ideas but unsure of how to bring them to fruition, you've come to the right place. Our workshop addresses these challenges head-on.

With our dynamic half-day session, your cross-functional team will work alongside our experts to explore and harness the potential of Azure OpenAI. You can expect to:

• Gain a deep understanding of Azure OpenAI's strengths and applications

• Collaboratively define a vision for your product

• Align stakeholders

• Prioritize features

• Establish a roadmap for success

• Leave the workshop equipped with the knowledge to use Azure OpenAI safely, ethically and effectively

Our workshop is structured to guide you through the three pivotal stages of AI integration:

Part 1: Understand

Dive into the realm of generative AI and its impact on your industry. Gain insights into the evolution and workings of Azure OpenAI, and learn how it can be tailored to your business. You'll also acquire knowledge about potential risks, guidelines and best practices to ensure a secure and successful AI journey.

Part 2: Choose a use case

Our proven exercises will facilitate the identification of valuable applications for Azure OpenAI within your organization. Together, we'll select the most promising use case to focus on initially.

Part 3: Define MVP and roadmap

Collaboratively define and prioritize the features for your AI-powered application. By the end of this phase, you'll have a clear MVP and roadmap in place.

Outcomes

• A summary of prioritized feature clusters and potential MVP candidates

• A shared understanding of product direction, stakeholder roles and key milestones

• Effective communication channels and ownership assignments

• Ongoing development planning guided by a unified vision and clear priorities

Join us in transforming your business through the power of Azure OpenAI. Embrace innovation, enhance efficiency and secure a future where AI works for you.

Learn how to use Azure OpenAI for maximum business impact

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About Microsoft platforms

The number of different Microsoft platforms we’ve worked with is too detailed to list them all here. However, one offering that gets a lot of attention and is utilized on a number of different projects is Azure.

Cloud computing platforms, like Azure, tend to be less expensive and more secure, reliable, and flexible than on-premises servers. With the cloud, equipment downtime due to maintenance, theft, or damage is almost non-existent.

With the deep knowledge of Microsoft’s Cloud Platforms, Valtech is well suited to migrate your current system to Azure, or to build a new digital presence on the cloud all together.