Valtech Highlighted As Leader in New Report from Digital Clarity Group

2013-09-16

Valtech, leading provider of next-gen digital platforms for top brands, was included in Digital Clarity Group’s recently released Guide to Service Providers for Web Content and Customer Experience Management.

The guide is based on thorough research, and contains valuable insight into the growing market need for evolving, high quality customer experience management (CEM) and web content management (WCM). As both continue to play a vital role in customer acquisition and engagement, the guide aims to help companies select a fitting service provider. Enterprises today increasingly have a global perspective on their digital initiatives, and therefore they are looking to partner up with global agencies, such as Valtech.

“We are thrilled to be included in DCG’s research”, said Olivier Padiou, Valtech’s Group COO. He continues, “It confirms the success of our vision of building next-gen digital platform. Our Agile MarketingTM approach helps companies address their challenges in a fast evolving world, and to support the best possible digital experience of their customers through whatever touch point or the device they choose.”

“DCG has been covering the deployment of content and engagement related technologies since our inception.” Said Scott Liewehr, president of Digital Clarity Group, “And if there’s one rule that applies to every deployment of digital platforms, it’s that the implementation is what sets every business on the road to success or failure. A great implementation partner is one of the primary keys to a successful customer engagement strategy.”

Valtech was highlighted in the report for delivering great and personalized customer experiences for a number of global clients, including leading luxury brands, retailers, automotive manufacturers, banks, and insurance companies. The success is built on Valtech’s unique Agile Marketing™ approach and it’s reinforced by its international presence. Valtech was the fourth largest agency included in DCG’s research.

Joacim M. Jeppesen, Senior VP, Business Development & Digital Innovation at Valtech adds, “as the importance of the digital customer experience continues to grow for companies across all sectors, our ongoing goal is to provide innovative, engaging solutions for clients that have a real business impact, demonstrable ROI, and are quickly scalable.”