A Fortune 500 client and leading roaster and coffee retailer was struggling to tackle data governance challenges with off-the-shelf software.
As the retail organization’s data product offering grew, leaders wanted to keep maintenance responsibilities manageable while ensuring data issues didn’t drive poor decisions or negatively impact customer experiences. The client also needed improved visibility to ensure data was being processed correctly and compliantly.
The organization had tried several off-the-shelf solutions that failed to support the complex needs of their global business.
We have a long history of partnering with the retailer — more than seven years — to develop data transformation pipelines that support analysis, reporting and data science applications.
They asked us to again build a custom solution that would ensure the maintenance of proper data documentation, privacy compliance and fidelity for decision-making and customer-facing applications.