We are excited to announce a remarkable opportunity for an experienced Salesforce Order Management (SOM) - Lead Developer to join our innovative team. The ideal candidate will possess extensive experience in Salesforce Order Management and demonstrate strong leadership skills, ensuring seamless integration and efficient functionality within our Salesforce environment. Your role will be critical in driving the technical excellence of our eCommerce solutions, tailoring them to meet our clients' unique needs.
Key Responsibilities:
As a Salesforce Order Management (SOM) - Lead Developer, you will be responsible for:
Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products.
This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.
Write sample code, client libraries, and contribute to Open-Source projects.
Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community.
Resolve customer service issues and skill-fully manage complex customer service problems.
Manage customers’ expectations and experience in a way that results in high customer satisfaction.
Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.
Assist with the design and delivery of product and other technical training.
Review support cases for technical and troubleshooting accuracy.
Define and describe technical best practices.
Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive.
Complete assigned project responsibilities.
Meet the monthly goals on KPIs, Productivity.
Required Skills and Experience:
To be successful in this role, you should have:
4 to 8 years engineering / programming work experience.
Lightning Experience - Lighting Web Components & Aura
Modern JavaScript, Apex (Synchronous and Asynchronous)
Integration - REST / SOAP / Bulk API
Debugging/Troubleshooting Errors
Visualforce, Sites / Communities / Force.com, SOQL / SOSL, Deployment- Metadata API / ANT Migration tool / CLI
Flows / Process Builder, Authentication, SSO / Auth Provider
Event driven architecture - Platform Events, Streaming API, Change data capture.
Field Service Lightning (FSL) -Excellent written and verbal communication skills -Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.
-Understanding of database concepts and data management (RDBMS) and SQLExperience Skills Desired:
Previous experience with SOM, Salesforce.com CRM and its technologies.
Experience as a committer in an Open-Source project is a plus. Salesforce.com
Salesforce Order Management Developer Accredited Professional certification is a huge plus.
Certified Administrator (ADM201 Certified)
Salesforce.com Certified Advanced Administrator (ADM211 Certified)
Salesforce.com Certified Developer (DEV401 Certified).
Experience with Salesforce Commerce Cloud or E-commerce Domain is a plus
What We Offer
Joining our team as a Salesforce Order Management (SOM) - Lead Developer means being at the forefront of digital innovation. We are dedicated to delivering exceptional service to our clients while fostering the personal and professional growth of our team members. Here's what you can expect:
- Access to internal workshops and learning initiatives via Academy and online portals.
- Professional certifications reimbursement.
- Participation in local and global professional communities.
- Growth and development opportunities within a supportive and inclusive workplace culture.
- Competitive salary and comprehensive benefits package.
We are committed to creating an inclusive workplace that values diversity. We encourage individuals from all backgrounds to apply and provide equal opportunities without discrimination.
If you are passionate about Salesforce Order Management and meet the majority of our criteria, we strongly encourage you to apply. We are eager to meet candidates who can bring value to our team.