Explore how retail consumers' expectations are changing and learn about recent retail commerce trends with Valtech CMO Paul Lewis and special guest Veronika Sonsev, a Forbes contributor and retail expert.
Explore retail innovations and the future of retail with Valtech CMO Paul Lewis and Susan Reda, Vice President of Education Strategy for the National Retail Federation (NRF) and editor of STORES Media, the publishing division of the NRF.
Empathy is a hot topic in business right now. The less-than-sincere “it's not personal, it's business” line is no longer acceptable; in fact, it’s completely antiquated. Just last year an article from Harvard Business Review regarded empathy as “a hard skill that should be required from the board-room to the shop floor.” Hyatt is embracing this notion completely.
