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Senior Site Reliability Engineer

Sofia

Valtech is looking for a Site Reliability Engineer (SRE). Are you passionate about Site Reliability Engineering, do you have an eye for SLIs, SLOs, automation, do you hate toil and intend to do something about it, and does it excite you to get things done in close collaboration with people around the globe? Would you like the freedom to choose to either work from the comfort of your home and also have the opportunity to visit any of our offices close to you? Then you might be the person we’re looking for! Keep reading to find out.


Valtech and Site Reliability Engineering

Valtech is a leading global agency in the business of digital transformation. We help our client to transform their business into a true digital experience. In this mission we design, build and run large scale global experience and commerce platforms in co-creation and co-operation with our clients. Experience and commerce platforms have drastically evolved over the last years in complex eco systems that tie together multiple services of multiple vendors – also known as MACH or composable architecture. As founding member of MACH Alliance, a group that educates enterprises on best-of-breed Microservices, APIs, Cloud, and Headless (MACH) technology, Valtech pioneers in how to properly build and manage those complex eco systems. Site reliability engineering is at the core of our vision how this modern day distributed eco system should and can be managed.


The Ideal Candidate

You are someone with 5 years of experience in the field of software engineering, DevOps engineer, QA engineering and/or Cloud engineering of which at least the last 2 years as a dedicated Site Reliability Engineer. You feel comfortable to take the lead, make decisions and know how to mobilize and motivate people to set things in motion. In your current role, people come to you for advice on what to look for to determine the robustness of their production environments, advice for reliable deployment procedures, assistance in analysis of failure scenarios and ideas on how to mitigate or remediate those.

  • You are assertive with good communicative skills, capable of taking the lead and coaching a development team to make the right choices.
  • You have experience with incident management on a production environment of a public facing online service with high business value and preferably high traffic in a 24x7 fashion.
  • You have experience in working in corporate environments.
  • You have experience programming and scripting.
  • You have at least basic knowledge of serverless services in one or more public cloud providers (AWS, Azure, GCP).
  • You have extensive knowledge of and experience with various monitoring systems, amongst which APM systems such as Datadog, New Relic, Dynatrace, Prometheus, Grafana.
  • You have knowledge of and experience with various pipelining tools, such as GitHub, Azure DevOps, Gitlab, Jenkins.
  • You have knowledge of and experience with microservices related technology: Docker, Kubernetes.
  • You have a good conceptual understanding of software architecture and system thinking.
  • You have worked as an engineer in a DevOps context.
  • You have an excellent command of English (C1 or above).
  • You are familiar with the following technologies:
  • Datadog (or APM equivalent)
  • Argo CD
  • Java / Springboot
  • Kafka
  • Kubernetes / EKS
  • AWS
  • You have worked within the context of publicly accessible, highly available eCommerce platforms.
  • You have experience working in an international context with on- and off-shore teams.

The Role

As a Site Reliability Engineer (SRE), you are the bridge between software development and operations. You help us to deliver reliable speed to our clients, allowing them to leverage the benefits of continuous deployment without losing grip on customer experience. You will work with our multidisciplinary teams in an essential DevOps way of working where your main responsibility is to keep everyone focused on production, while creating the facilities to do so.

Your responsibilities will be:

  • Work with teams to define SLIs and SLOs
  • Creating systems for observability
  • Work with teams to analyze failure scenarios and possible mitigations.
  • Assisting to create runbooks to remediate or prevent failure scenarios.
  • Reduce work that does not add value.
  • Participate and facilitate incident management including On Call Duty.

What do we offer in return?

  • Private health insurance
  • We hope you will never need it, but nevertheless, we offer private health insurance to all our employees.
  • Education program
  • We never stop learning, that’s why we offer our employees an educational program with training and certification.
  • Wellbeing program
  • We all deserve to live a healthy and well-balanced life. It's not an option, it's a necessity!
  • Work from home
    Our jobs wrap around our lives – not the other way around. Wherever you feel you can be most comfortable and productive as well, we make sure to respect your choice.
  • Social events
  • We enjoy spending time together, not only at work. Ski trips, carting, laser-tag, wine tasting, picnics, cooking classes… you name it – we’ve done it! There are plenty of cool events to join and to get to know your colleagues
  • Company sponsored Multisport card
  • Food vouchers
  • Competitive conditions
  • Besides a competitive salary and 25 days of vacation, you will join annual company events with the whole team.
  • Challenging projects
  • Ready for a challenge? We guarantee you’ll find challenging projects at Valtech!
  • Cool colleagues
  • What’s the most important thing in a job? Cool colleagues with whom you spent most of the time during the week. We have a lot of them!
  • Honest feedback
  • Honesty, openness and respect are among our core values. We encourage an open feedback culture in order to build trust and grow together

Diversity and Inclusion at Valtech

At Valtech, we’re here to engineer experiences that work and reach every single person. To do this, we are proactive about creating workplaces that work for every person at Valtech. Our goal is to create an equitable workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be). You can find out more about what we’re doing to create a Valtech for everyone here.

Our company values

We SHARE our knowledge with our clients and colleagues all over the world. We value different opinions and embrace open discussions. We DARE to go into unknown territories. We dare to speak up and be totally honest. We CARE about the end-user experience, about our client's businesses, and about the quality of the things we make.

We want to make the world a better place through the work we do.

Say hello to your future. Apply!

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