SAP customer experience

Valtech and SAP сustomer experience

As a global partner for approximately 10 years, Valtech was named an SAP CX Top Five Partner in the Americas in 2013 and again in 2015 for Europe. Valtech was one of the very first global companies to begin working with SAP CX since its early days, in turn, developing extensive and proven expertise in the full suite of SAP CX products available today.

Why Valtech

Since 2006, Valtech has been helping B2B and B2C customers transform their businesses by successfully delivering end-to-end ecommerce solutions, all while using the complete suite of SAP CX products.

Each year, Valtech delivers upwards of 20 SAP CX projects across three major geographical regions: Europe, North America and APAC. Valtech employs over 5,000+ people globally and has over 100 SAP CX-trained developers and over 200 cross-functional employees with both B2B and B2C eCommerce experience around the world.

Valtech has been awarded the designation of SAP Recognized Expertise in North America and Germany, as well as being an SAP CX Gold Partner in both North America and Germany. Valtech implemented the first hybris Online Shop in Automotive (Mercedes-Benz, 2007) and launched the first hybris e-commerce system in the cloud (Scott Sports on AWS 2012).

Valtech is a Five Star Implementation Partner in Terms of Quality and Time to Market.

- Jörn Sebesse, Partner Delivery Enablement at SAP CX

SAP Commerce Cloud migration

SAP Commerce Cloud is the name for SAP’s new software-as-a-service offering. It is not a cloud in the true sense of the word, such as the Amazon Cloud. The SAP Commerce Cloud is a complete ecommerce solution that integrates all the components required for the Omni-channel business. With the emergence of this new offering from SAP, a lot of businesses will need to migrate their existing services and systems over.

When you need to perform a cloud migration, Valtech will be able to help you by:

• Conducting a Discovery Workshop

• Carrying out an evaluation

• SAP internal review and any necessary follow-up activities

• Providing a report and technical recommendations for implementation

About the SAP CX platform

SAP CX is an end-to-end CRM and CX solution. It has an omni-channel B2B and B2C industry focus and offers a single view of the customer and the business. As an SAP product, it is a single, agile, scalable technology stack that integrates fully with SAP CRM and ERP for total flexibility and choice across on-premise and cloud deployment models. It is the most functionally complete commerce platform in the marketplace, as well as the fastest growing commerce platform in a $50+B global market.

Read more about the platform in our whitepaper: How to Move to the SAP Cloud and How it can benefit your Business.