Optimizing CX throughout the product journey

A networking dinner and Q&A

Sponsored by

Join us for a unique and intimate opportunity to network with 20 fellow retail and digital leaders, all while enjoying a multi-course culinary experience at The Loft at The Set. (7 min walk from Javits Center).

This interactive discussion, moderated by Charles Desjardins with Q&A featuring Casper Rasmussen, will provide an opportunity to discover and discuss how retailers are leveraging specialized platforms to boost ROI and create efficiencies in today's landscape.

We will examine strategies to streamline and automate operations, harness modern solutions and platforms, and enhance customer experiences to drive digital and omnichannel growth.

Discussion topics will include: searchandising, content management and distribution, product experience, inventory and order management, and more.

6:30 p.m. – 7:30 p.m.: Check-in, cocktail and hors d’oeuvres reception

7:40 p.m. – 7:45 p.m.: Welcome by Charles Desjardins

7:45 p.m. – 9:30p.m.: Seated three-course dinner with moderated discussion by Charles Desjardins and Q&A featuring Casper Rasmussen

Join us for an evening where forward-thinking retail leaders gather to connect, share insights, and drive innovation for the future of commerce.

If you would like to attend, please register by Jan. 6, as space is limited.