Join Valtech and Google Cloud as we reimagine customer experiences with AI

close-up of an abstract design featuring numerous red vertical bars of varying heights, arranged in a pattern resembling waves or undulating terrain
Date: November 14, 2024
04:00p.m. - 06:30p.m. BST
Location: Google London, Pancras Square

As AI transforms the landscape of customer engagement, Valtech and Google Cloud want to explore how new LLM-driven capabilities are impacting product discovery; the evolution of conversational interfaces; and how businesses capture, transform and deliver their content to customers.

This event will dive into the practical applications of generative AI technology and showcase how businesses are delivering highly personalized, multi-channel experiences to reaching customers where they are — whether through text, voice or visual search.

What you will learn

  • We will address and debunk common myths around AI adoption in the retail and travel sectors.

  • We will examine the future of multi-channel commerce through the lens of what Google Cloud’s ecosystem can deliver.

  • We will take a look at how conversational commerce is evolving, and what that means for customer journeys.

  • We will explore how LLMs and conversational AI are supercharging product discovery.

  • We will dissect the tensions emerging as organisations begin to deploy these technologies.

Real business perspectives

This won’t just be theory. We’ll share real-world examples and insights from the organizations that are already making significant strides with AI-powered experiences.

Sign up today

Whether you’re ahead of the curve or at the beginning of your journey, this event is opportunity to learn about the latest market trends, gain actionable insights to inspire your next steps and network with your industry peers in the room.

Join us to discover how to elevate your customer experience and lead with innovation.