Microsoft

Valtech und Coveo

Als Coveo-Partner verfügt Valtech über ausgebildete und geschulte Experten, die Sie bei der Suche und Organisation von Daten unterstützen und Ihren Kunden, Partnern und Mitarbeitern persönlichere Erlebnisse bieten können.

Warum Valtech

Coveo ist so konzipiert, dass es sich perfekt mit einer Reihe von verschiedenen Plattformen kombinieren lässt. Dazu gehören Salesforce und Sitecore. Mit einer langen Erfolgsgeschichte mit Sitecore und Salesforce Commerce Cloud ist Valtech einzigartig positioniert, um Ihrer Organisation zu helfen, durch die Integration von Coveo geschäftlichen Mehrwert zu schaffen.

Valtech arbeitet seit 2017 mit Coveo zusammen. In dieser Zeit haben wir hart daran gearbeitet, die Fähigkeiten von Coveo für eine Reihe verschiedener Kunden zu maximieren. Ein Beispiel: bei der Migration der Surgery Reference Website der AO Foundation zu Sitecore haben die Entwickler von Valtech Coveo in die Plattform integriert und sogar eine neue Funktionalität zum direkten Import von Word-Dokumenten in die Plattform geschaffen. Mit Valtech können Sie sicher sein, dass Sie die höchste Kompetenz erhalten und gleichzeitig Lösungen geliefert bekommen, von denen unsere Kunden nicht wussten, dass es sie gibt.

Über Coveo-Plattformen

Als Pionier von Cloud-basierten AI-gestützten 'search and recommendations' ist es die Mission von Coveo, das Geschäft seiner Kunden zu transformieren, indem es deren Unternehmen dabei unterstützt, personalisiertere Erfahrungen skalierbar zu liefern, indem es sicherstellt, dass jeder Kunde, Partner und Mitarbeiter an jedem Berührungspunkt über kontextrelevante Informationen verfügt.

Die Coveo Search & Relevance Platform ist eine modulare Suchtechnologie für Unternehmen, die in verschiedenen Repositories in Ihrem Unternehmen gespeicherte Informationen indexiert, Nutzungsanalysen und Metadatenanreicherung für die indexierten Inhalte durchführt und die Inhalte über suchgesteuerte Schnittstellen auffindbar machen kann.

Coveo ist außerdem so konzipiert, dass es sich nahtlos in andere Programme, die Sie bereits verwenden, integrieren lässt. Coveo für Sitecore ist ein integriertes Website-Suchprodukt, das in Verbindung mit Sitecores Customer Experience Platform verwendet wird. Coveo für Salesforce ist ein integriertes CRM-Suchprodukt für maschinelles Lernen, das in Verbindung mit der Salesforce.com Service Cloud, App Cloud und Communities Cloud verwendet werden kann. Und Coveo für Microsoft Dynamics 365 bietet Coveos AI-gestützte Fähigkeiten direkt in dem integrierten globalen Suchfeld von Microsoft Dynamics.

Referenz

Valtech ist führend in der Unterstützung seiner Kunden bei der Innovation, dem Wachstum und der Bereitstellung von ansprechenden digitalen Erfahrungen. Valtechs starkes Team aus Technologie-, Geschäfts- und Kreativexperten ist unübertroffen darin, Wege zu finden, wie Unternehmen von den Möglichkeiten profitieren können, die sich durch Daten, AI und die Kombination mit der Nutzung der Coveo Experience Intelligence-Plattform ergeben. Mit der digitalen Transformation, die neue Wege der Geschäftsabwicklung vorantreibt, beschleunigt und verbessert diese strategische globale Partnerschaft den Wert, den wir unseren Kunden auf der ganzen Welt und in allen Branchen bieten, um reichhaltige, relevante und kontextbezogene Inhalte in jede Interaktion mit Coveo zu bringen.

- Marie-Michele Caron
Vice President, Global Alliances, Coveo

30-minute discovery call: Discover the true value of Azure OpenAI

Generative AI is the hottest topic among business leaders today. While it promises to boost efficiency, spread expertise, improve the customer experience and deliver many other benefits — how do you separate the hype from the true value assistive generative technology can bring to your organization?

The challenge

Before you embark on your AI journey, it’s important to consider issues such as these:

• Do you have AI-ready data foundations and governance in place?

• Are your people and processes ready to support new ways of working?

• What AI safety, ethics and guardrails do you need?

• How do you determine the viability and value of projects?

• How do you align AI initiatives with your broader data strategy?

Our approach

A no-cost, 30-minute Azure OpenAI discovery call. 

In just a half hour, we’ll answer your questions about generative AI and help you separate fact from fiction. Together, we’ll determine whether our Azure OpenAI opportunity assessment, outlined below, is a practical way to explore what’s possible for your organization.

Our Azure OpenAI opportunity assessment is designed to help you accelerate toward your automation goals and gain an understanding of how to use generative AI in a safe, effective way.

Here’s how this collaborative two-week engagement is structured:

Step 1: No-cost, 30-minute discovery consultation

• Answer your questions about generative AI

• Determine whether our generative AI opporunity assessment is right for your business

Step 2: Week 1: Initiate

• Generative AI overview briefing, including a state-of-world summary and an Azure OpenAI briefing that explores integrations with Power Platform, Dynames, Azure and the CDM

• Stakeholder interview

• Identification and prioritization of challenges, opportunities and scenarios

Step 2: Week 2: Discovery

• Benchmark current organizational knowledge

• Map initiatives and opportunities that may impact sustainability targets

• Half-day executive workshop to report out and iterate a near-term AI strategy and roadmap

Outcomes

• Generative AI assessment specific to your organization

• Executive data strategic opportunity recommendations for Azure OpenAI, product concepts and roadmap

Schedule your Azure OpenAI discovery call today

Contact us

Use cases

Azure OpenAI Service understands and generates natural language for a variety of use cases based on text or dialogue, while taking into account these key considerations:

• Maintaining control of your data

• Using safe, explainable, state-of-the-art AI models

• Integrating with existing apps and platforms

Enterprise use cases

• Enterprise search across all content

• Acquire knowledge and domain expertise

• Research and summarize documents

Brand and customer service use cases

• Next-generation conversational retail

• Next-level pre- and post-sale customer service interactions

Learn how to use Azure OpenAI for maximum business impact

Contact us

20-minute discovery call: Power up your enterprise with cloud-scale analytics

Enterprises are grappling with how to manage large data volumes and optimize data management and analytics processes. Traditional approaches can no longer keep pace with the increasing complexity of data sources and the need for real-time insights — and there’s a lot of uncertainty about how to scale without increasing complexity.

The issues aren’t necessarily about the data itself. They relate more to what’s happening around the data:

• No central view of data assets, their location, ownership, meaning or value

• Lack of detailed documentation about the data contained within various platforms

• Inability to achieve compliance with industry standards, regulations or laws

• Limited understanding of data quality, and the impact of poor data quality on operational processes and business decisions

Book your cloud-scale analytics discovery call today

Contact us

Our solution

A no-cost, 20-minute cloud-scale analytics discovery call.

Our experts are ready to guide you in defining your goals and making smart decisions about cloud-scale analytics. In just 20 minutes, we’ll discuss your challenges and priorities, then see whether our one-day data awareness workshop is the practical next step.

Cloud-scale analytics provide seamless scaling; facilitate governance; and empower data scientists, engineers and business users to access and use these tools to drive efficiency, reduce costs, improve conversion and create a competitive edge.

Through our expertise in all things data, we help organizations like yours design modern Azure-based data foundations and ecosystems that support real-time analytics, machine learning and AI-driven insights. We have been working with Microsoft Fabric since it was in Preview and are uniquely equipped to determine if your organization can benefit from it.

Phase of engagement

Our data awareness workshop is designed to help you explore how to modernize your approach to data management and transition to a cloud-scale analytics model that delivers new value opportunities.

Step 1: 20-minute discovery call

Consultation: is the data awareness workshop right for your business?

Step 2: Data awareness workshop

One-day engagement

• Industry success. Present industry use case and examples. Explore how the case study examples inspire new ideas. Understand how Microsoft Data Platforms, including Microsoft Fabric, support these case studies.

• Product thinking. Understand the 12 factors of an operating model that considers data products. Map your business to the 12 factors to identify tangible improvements.

• Your data products. Collaborative explore the value of your data, identify new uses for it and opportunities to improve customer experiences, reduce costs and make more effective decisions. Build a roadmap to get you heading in the right direction.

Outcomes

• An understanding of how industry leaders are using data management and governance processes as a value accelerator

• A data product canvas for one or more of your high-value data assets and a high-level roadmap detailing the action necessary to achieve the value outlined

• An Azure blueprint that clearly describes how each component of the Azure data ecosystem can support your data product roadmap

• An understanding of the different ways Valtech can support the evolution of your data and your overall enterprise data maturity

• An understanding of what product thinking or product management means in relation to data and a step-by-step guide for how to establish an operating model that supports data products

Schedule an intro call to get started on your cloud-scale analytics journey

Contact us

Microsoft DevOps at Valtech

Valtech’s Microsoft-certified Azure DevOps consultants can help design your optimal DevOps business solution — on premise, in the cloud, or both. 

We can work with you to build the DevOps architecture designed for your specific needs. Examples include:

• Software organizations needing to scale while maintaining a high quality of service 

• IT decision-makers considering a move to Azure DevOps

Increase developer agility and the speed of operations by giving your entire dev team the ability to quickly turn company vision and goals into expedited and improved products.

Discover how to develop faster, deploy continuously and secure your software with Azure DevOps and Github.

We have extensive experience in our DevOps practice, which provides maturity assessments, training and enablement using Microsoft’s rich set of tooling and frameworks.

The right service for you

We provide a range of services that can be tailored to your specific needs. But what do you actually need? Some of the most common scenarios are:

DevOps culture

When transitioning to a DevOps culture, organizations must change their traditional methods of operating and their mindsets.

Generally, in a DevOps culture, both development and operations teams work collaboratively through frequent communication, breaking down traditional silos.

In some organizations, DevOps engineers may do both development and operations work. They always share the responsibilities with other teams, considering the entire development lifecycle. These engineers aim to increase the productivity and the quality of service to deliver the maximum value to their customers.

DevOps practices

Of course, DevOps isn’t only about communication and collaboration. DevOps best practices are aimed at helping you release software frequently, securely and with the highest quality. Prioritizing high efficiency, DevOps encourages the widespread use of automation tools to replace complex and error-prone manual tasks.

Embrace generation intelligent with the people who can make it happen for your organization

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Microsoft Sustainability Manager: Using data to decarbonize

Climate change isn't just an environmental issue. It's a social, economic and moral challenge that demands a multifaceted response.

As organizations are pressured to accelerate their sustainability journeys and achieve net-zero goals, they should look to Microsoft Sustainability Manager to accelerate their ambitions. 

Measuring your environmental impact can be a complex undertaking, requiring the collection and analysis of data across the entire supply chain. By leveraging AI and advanced analytics, MSM enables organizations to gain insights into their environmental footprint, identify areas for improvement and implement data-driven strategies to reduce impact.

Get ahead with expert guidance on Microsoft Sustainability Manager implementation

Contact us

Why Microsoft Sustainability Manager?

Microsoft Sustainability Manager (MSM) unifies data intelligence to help organizations efficiently monitor and manage emissions. It helps organizations make informed decisions, streamline their sustainability efforts, and accelerate environmental performance. 

Valtech is Microsoft’s go-to implementation partner with the highest number of MSM-certified engineers on hand to support you with onboarding and managing the tool.

The benefits of Microsoft Sustainability Manager

Comprehensive reporting

Complete and accurate account of scopes 1, 2, and 3 emissions to meet upcoming requirements.

Real-time snapshots

Access your emissions data at all times then react and iterate to reach net-zero faster.

Data that drives action

Identify high-emissions areas across your value chain to understand the areas of opportunity.

Established, tested and trusted

Valtech and Microsoft sustainable solutions can help your company deliver on sustainability and business value — driving impact and innovation across your value chain.

Learn more about our sustainability assessment

Want to meet your carbon goals and deliver on sustainability?

Contact us

Half day: OpenAI readiness workshop

Unlock the potential of AI innovation and efficiency for your company with our comprehensive workshop focused on Azure OpenAI.

As a leading solution in the AI landscape, Azure OpenAI has the power to transform your business. Our workshop is designed to help you harness its capabilities to drive innovation and enhance efficiency.

If you're seeking a clearer understanding of how AI can truly benefit your organization, grappling with the intricacies of OpenAI and its potential risks, or brimming with ideas but unsure of how to bring them to fruition, you've come to the right place. Our workshop addresses these challenges head-on.

With our dynamic half-day session, your cross-functional team will work alongside our experts to explore and harness the potential of Azure OpenAI. You can expect to:

• Gain a deep understanding of Azure OpenAI's strengths and applications

• Collaboratively define a vision for your product

• Align stakeholders

• Prioritize features

• Establish a roadmap for success

• Leave the workshop equipped with the knowledge to use Azure OpenAI safely, ethically and effectively

Our workshop is structured to guide you through the three pivotal stages of AI integration:

Part 1: Understand

Dive into the realm of generative AI and its impact on your industry. Gain insights into the evolution and workings of Azure OpenAI, and learn how it can be tailored to your business. You'll also acquire knowledge about potential risks, guidelines and best practices to ensure a secure and successful AI journey.

Part 2: Choose a use case

Our proven exercises will facilitate the identification of valuable applications for Azure OpenAI within your organization. Together, we'll select the most promising use case to focus on initially.

Part 3: Define MVP and roadmap

Collaboratively define and prioritize the features for your AI-powered application. By the end of this phase, you'll have a clear MVP and roadmap in place.

Outcomes

• A summary of prioritized feature clusters and potential MVP candidates

• A shared understanding of product direction, stakeholder roles and key milestones

• Effective communication channels and ownership assignments

• Ongoing development planning guided by a unified vision and clear priorities

Join us in transforming your business through the power of Azure OpenAI. Embrace innovation, enhance efficiency and secure a future where AI works for you.

Learn how to use Azure OpenAI for maximum business impact

Contact us

About Microsoft platforms

The number of different Microsoft platforms we’ve worked with is too detailed to list them all here. However, one offering that gets a lot of attention and is utilized on a number of different projects is Azure.

Cloud computing platforms, like Azure, tend to be less expensive and more secure, reliable, and flexible than on-premises servers. With the cloud, equipment downtime due to maintenance, theft, or damage is almost non-existent.

With the deep knowledge of Microsoft’s Cloud Platforms, Valtech is well suited to migrate your current system to Azure, or to build a new digital presence on the cloud all together.